FAQ
helpful information
What areas do you serve?
We proudly offer transportation services to and from the Houston area, including Galveston and surrounding regions. Whether you need a ride to the airport, a cruise terminal, or a special event, we’re here to serve you.
How do I book a ride with Great VIP Limousine?
You can easily book a ride through our online reservation system or by calling our customer service team. Simply provide your travel details, and we’ll take care of the rest!
What types of vehicles are in your fleet?
Our fleet includes a variety of luxurious vehicles, from sleek sedans and SUVs to spacious stretch limousines. Each vehicle is meticulously maintained to ensure the highest standards of comfort, safety, and style.
How far in advance should I book my transportation?
We recommend booking at least 24 hours in advance to ensure availability. However, we are happy to accommodate last-minute bookings depending on our schedule.
Can I make changes to my booking after it’s confirmed?
Yes! If your plans change, please contact us as soon as possible. We will do our best to accommodate any adjustments to your booking.
Are your drivers experienced and professional?
Absolutely! Our chauffeurs are highly trained, experienced, and committed to providing top-notch service. They prioritize your comfort, safety, and punctuality throughout your ride.
Do you provide transportation for large groups?
Yes! We offer a variety of vehicles to accommodate both small and large groups. If you’re traveling with a larger party, we can arrange for a vehicle that meets your needs.
Are there any hidden fees?
No, we pride ourselves on transparent pricing. The price you’re quoted is the price you’ll pay, with no hidden fees. We believe in providing excellent service at fair and competitive rates.
Do you offer services for special events?
Yes! Whether it’s a wedding, birthday, prom, or other special occasions, we offer luxury transportation options tailored to make your event even more memorable.
What is your cancellation policy?
We understand that plans can change. Cancellations made at least 24 hours in advance are generally refunded in full. For cancellations made less than 24 hours before the scheduled service, please contact us for more details on any applicable fees.
